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Organizations

The Pledge Program

About the Health Literacy Pledge Program

In 2022, Health Confianza piloted an innovative Health Literacy Pledge Program with 10 San Antonio organizations. Designed to support community-focused organizations to make health literacy changes, the ultimate goal of the pledge program is to increase health equity.

As part of the program, organizations undergo a baseline needs assessment to identify core areas of health literacy to improve, such as policies, practices, communication, and wayfinding. Each organization forms a team of Health Literacy Champions who participate in the learning collaborative to learn how to make organizational changes and achieve cultural and linguistic standards. With mentorship, they develop an Organizational Health Literacy Plan that outlines specific policy and practice changes. Upon completion of the Pledge Program, the organization earns a certificate and receives marketing materials to announce their commitment to improving health literacy.

In 2025, a second cohort of seven organizations, which included health providers, social service organizations and health educators, participated in an enhanced Pledge Program, offering a new hybrid (online/in-person format), expert mentorship, and diverse health literacy programming.

The participants receive continuing education through meet-ups to encourage resource sharing and follow-through on organizational health literacy policies.

 

Meet the 2025-2026 Pledge Members and Participants: https://healthconfianza.org/meet-pledge-members/

To learn about the Pledge Program, email confianza@uthscsa.edu.

 

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Organizational Health Literacy

Want to get started on Organizational Health Literacy? Discover a self-guided toolkit with linked resources to help your organization make changes to improve the accessibility, understandability, and use of health information and services. Click on the button below.

Pledge Program Posters

What changes did Health Confianza’s Health Literacy Pledge Partners make? As part of the program, each organization presented a poster on their health literacy efforts. Click on the button below to view the posters.