San Antonio, TEXAS —This fall, Health Confianza is offering “Communicating with Confianza – A Health Literacy ECHO,” a free six-part virtual professional development series on the practical use of health literacy strategies and tools in the workplace. Health Confianza is a four-year old health literacy initiative funded by Bexar County and housed at The University of Texas San Antonio.
Designed for health professionals, including physicians, pharmacists, nurses, community health workers, and more, the series will focus on using health literacy principles in interactions with patients/clients to achieve improved communication and understanding. 
The ECHO (Extension for Community Healthcare Outcomes) uses an “all teach, all learn” learning model to develop a virtual community of peers who learn from experts and share best practices with each other. The “Communicating with Confianza” ECHO, covers the following topics: Acknowledging perspectives, stigma, creating a shame-free environment, plain language, shared decision-making, and teach-back.
Participants will learn evidence-based strategies for improving health literacy, ways to convey culturally-sensitive health information, and how to build trust through communication.
Health Confianza will host the series from Sept. 5 through Nov. 21, 2025, on the first and third Fridays of the month from 12 to 1 p.m. Free continuing education (CE) credits are available.
It’s not too late to register! https://iecho.org/public/program/PRGM1751381467565L1MOI1W6LV